Privacy Policy · Prepse

Overview

Thank you for choosing to be part of our community at Prepse ("Prepse", "we", "us", or "our"). This Privacy Policy applies to all information collected through our website at prepse.com (the "Site"), and any related services, applications, software, content, marketing, events, hardware, and technologies offered through or in connection with the Site (the "Services").

When you visit the Site or use our Services, you trust us with your Personal Information (as defined herein). We take your privacy very seriously. In this Privacy Policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this Privacy Policy that you do not consent to, please discontinue use of our Site and Services. By accessing or using the Site or the Services, you acknowledge that you have read and understood this Privacy Policy.

We may update this Privacy Policy from time to time. All changes are effective immediately when we post them, and we will use reasonable efforts to alert you about any changes by updating the "Last updated" date at the top of this page. By continuing to use the Site or Services after the date such revised Privacy Policy is posted, you will be subject to, and be deemed to have accepted, the changes therein.

Please read this Privacy Policy carefully as it will help you make informed decisions about sharing your Personal Information with us.

Information we collect and how we collect it

While using our Site and Services, we may collect certain information that can be used to contact or identify you ("Personal Information"). The Personal Information we collect can include the following, which for reference is categorized under the letters set forth in the California Privacy Rights Act (California Civil Code 1798.140(v)(1)):

(A) Identifiers. Such as real name, postal address, email address, online identifier, and IP address.
(B) 1798.80 Information. Mailing address, telephone number, and payment information.
(D) Commercial Information. Products or services purchased and shopping cart information.
(F) Internet Activity Information. Browsing history, search history, and usage data regarding our Site and Services, as described more fully in this Privacy Policy.
(G) Geolocation Data.
(H) Audio Visual Information. Audio, recordings, transcripts, and information derived from them about how a person communicates.
(K) Inference Data. Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

We collect this information in the following ways:

You may voluntarily provide us certain information, for example your real name or email address, when you interact with the Site or use our Services. You may also provide us access to various data and systems that contain information about third parties.
If you use the Services in connection with calls or other recordings, we may collect audio, transcripts, and information derived from them about how the people on those recordings communicate. We do not use that information to identify a person or to create a copy of a person's voice. You are responsible for providing any notice and obtaining any consent those people require.
Social media platforms provide us access to certain information about you and others via use of their application programming interfaces.
Our servers collect certain information from your browser or device when you visit our Site, sometimes called "Log Data." Log Data includes information such as your device's IP address, browser type, browser version, language, connection type, and the time and date of your request.
Our service providers that administer Services for us, for example our hosting providers, analytics providers, ad partners, and newsletter vendors, may provide us access to certain information we request from time to time through the use of our Site and your interactions with email marketing.
We and our service providers use cookies, pixels, and other technologies on our Site, as described in Cookies and similar technologies below.

How we use information we collect

We may use your Personal Information for the following purposes:

Delivery of Services. We may use your Personal Information in order to achieve our legitimate business interest of delivering Services you request or fulfill our contractual obligations to you.
To send you marketing and promotional communications. We and our third party marketing partners may use your Personal Information for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time (see UK and EEA residents and California and Nevada residents below).
To send administrative information to you. We may use your Personal Information to send you product, service, and new feature information, and information about changes to our Terms of Use, conditions, and policies.
For compliance, fraud prevention, and safety. We may use your Personal Information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) protect our, your, or others' rights, privacy, safety, or property (including by making and defending legal claims); (b) audit our internal processes for compliance with legal and contractual requirements; and (c) protect, investigate, and deter against fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyber attacks and identity theft.
To comply with laws and regulations. We may use your Personal Information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
Providing and improving our products and services. We may use your Personal Information to provide the Services, and to develop or improve products, services, or technologies, including for commercial purposes that may involve third parties.
For any other purpose you consent to at the time of collection. Provided that we intend to subsequently use your Personal Information for a different purpose, we will obtain your consent for such different purpose.

We may share your Personal Information, for the purposes outlined above, with the following categories of recipients:

Service Providers. We may share your Personal Information with third party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, email delivery, hosting services, customer service, and marketing efforts.
Affiliated Companies. We may also share your Personal Information with our subsidiaries, affiliates, and other related companies for purposes consistent with this Privacy Policy and providing you with our Site and Services.
Business Transfers. We may share or transfer your Personal Information to any corporate purchaser or prospect to the extent permitted by law, in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Obligations. We may disclose your Personal Information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

De-identified and Aggregated Data. Before licensing or sharing data, including audio and text inputs, we process the data to de-identify or pseudonymize it by removing personally identifiable information so the dataset cannot be reasonably linked back to you. Processing of this data relies on your explicit consent, which is obtained at the time of account creation as well as upon each login. We do not sell or license your raw, identifiable audio, recordings, or transcripts to third parties.

Cookies and similar technologies

We use cookies, local storage, and similar technologies to run the Site, remember your cookie choice, and, only if you Accept, measure how visitors use our marketing pages (via PostHog and Vector). We do not use these tools for cross-context behavioral advertising.

Until you choose Accept or Reject, we do not load those analytics tools. Your choice applies across the Site until you change it. Reject stops analytics from loading and clears related cookies in your browser.

Cookie settings

We also use strictly functional tools where needed, such as a scheduling widget on our demo page and local storage to save your consent preference. You can block or delete cookies in your browser settings; some Site features may not work if you do. For related privacy rights, see UK and EEA residents and California and Nevada residents below.

Data retention

We retain Personal Information for as long as necessary for the relevant purpose for which that Personal Information was provided or collected, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). This will be for as long as we provide access to the Site to you. However, we may keep some data after your account is closed or you cease using our Site for the purposes set out below.

After you have closed your account or ceased using our Site we usually delete Personal Information, however we may retain Personal Information where reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, maintain security, prevent fraud and abuse, resolve disputes, enforce our contracts, or fulfill your request to "unsubscribe" from further messages from us.

You may request the deletion of your account and Personal Information at any time. However, please note that this revocation only applies to Prepse's future use of your raw, identifiable data. Any content that has already been de-identified, aggregated, or sub-licensed and transmitted prior to your deletion request is subject to a perpetual and irrevocable license and cannot be retracted, recovered, or deleted from our datasets or models.

Storage of personal information

Our Services are global and your information (including Personal Information) may be stored and processed in any country where we have operations or where we engage service providers, and we may transfer your information to countries outside of your country of residence, which may have data protection rules that are different from those of your country of residence. By submitting your Personal Information to us, or to a third party via the Site or Services, you acknowledge that you will be voluntarily transferring your Personal Information to the United States, a jurisdiction which may not provide the same privacy framework as other regions.

If you live in the European Economic Area (the "EEA"), the Personal Information that we collect from you may therefore be transferred to, and stored at, a destination outside the EEA. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers or partners. By submitting your Personal Information, you agree to this transfer, storing, or processing outside of the EEA. We take steps to ensure that the data we collect under this Privacy Policy is stored and processed in accordance with this Privacy Policy regardless of where the data is located.

Data collected from minors

The Services are intended strictly for users who are 18 years of age or older. We do not knowingly solicit, collect, or maintain personal data from minors. If we learn that Personal Information from a user under 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at help@prepse.com.

Security

The security of your Personal Information is important to us. While no system for protecting information is perfectly secure, we have adopted commercially reasonable technical, physical, and administrative procedures to protect the confidentiality of the information that we collect via the Site and Services.

Opt out of marketing emails

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided below. You will then be removed from the marketing email list. We will still need to send you service related emails that are necessary for the administration and use of your account. To otherwise opt out, you may contact us at help@prepse.com.

Other sites, mobile applications, and services

The Site may contain links to other websites and online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or online services that are not associated with us. We do not control third party websites or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use, and sharing of your Personal Information. We encourage you to read the privacy policies of the other websites and online services you use.

UK and EEA residents

Under the General Data Protection Regulation ("GDPR"), residents of countries in the European Economic Area ("EEA") and Switzerland ("European Residents"), or the United Kingdom ("UK Residents"), have additional rights regarding their Personal Information, subject to any conditions, exceptions, or limitations contained in GDPR or its equivalent, including:

The right to access. You have the right to request copies of your Personal Information.
The right to rectification. You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
The right to erasure. You have the right to request that we erase your Personal Information.
The right to restrict processing. You have the right to request that we restrict the processing of your Personal Information.
The right to object to processing. You have the right to object to our processing of your Personal Information.
The right to data portability. You have the right to request that we transfer the data that we have collected to another organization, or directly to you.
The right to make a complaint to a data protection regulator. If you are a European Resident, you can find your local regulator's contact details here. If you are a UK Resident, you can find your local regulator's contact details here.

You can withdraw your consent to our collection or processing of your Personal Information at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to such withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent. However, we might not be able to provide the services you request if you withdraw your consent for processing.

To exercise any of the above rights, you may submit a request by visiting our Your Privacy Choices webpage or by emailing help@prepse.com. Only you, or a person that you authorize to act on your behalf, may make a verifiable consumer request related to your Personal Information. We cannot respond to your request if we are unable to verify your identity or authority. If you email us, your verifiable request must include the reference "Request for GDPR Privacy Information" in the subject line and the body of the message must:

Provide sufficient information that allows us to reasonably verify that you are the person whose Personal Information we have collected.
Describe your request with sufficient detail.
Include an email address or mailing address, as applicable, for us to send our response.

We strive to respond to verifiable consumer requests within 28 days. If we require an extension (up to an additional 28 days) we will inform you of this extension and the reason in writing.

California and Nevada residents

Under the California Privacy Rights Act of 2020 ("CPRA"), California residents have certain rights regarding Prepse's collection, use, and sharing of their Personal Information. This Privacy Policy applies to "Consumers" as defined by the CPRA. In the event of a conflict between any of our policies, statements, or notices, including but not limited to this Privacy Policy, this section will prevail as to California Consumers and their rights under the CPRA. Personal Information does not include information that is aggregated or information that cannot be reasonably linked to you.

Under the CPRA, California residents have the following rights, subject to any limitations stated in the CPRA:

Right to Request Deletion. You have the right to request that we delete any Personal Information about you that we maintain. Deletion applies to your raw identifiable data. Information that has already been de-identified, aggregated, or sub-licensed and transmitted as described in this policy cannot be retracted, recovered, or deleted.
Right to Request Correction. You have the right to request that we correct any inaccurate Personal Information that we maintain.
Right to Know What Personal Information is Being Collected. You have the right to request that we inform you of the (i) categories of Personal Information we have collected about you; (ii) categories of sources from which any Personal Information is collected; (iii) business or commercial purpose for collecting, selling, or sharing any Personal Information we have collected about you; and (iv) categories of third parties to whom we have disclosed any Personal Information. The categories of Personal Information collected over the past 12 months and the categories of sources from which we collect Personal Information are outlined in Information we collect and how we collect it. The business and commercial purposes for the collected information are outlined in How we use information we collect. The categories of third parties to whom we have disclosed any Personal Information are outlined in How and when we share information.
Right to Access. You have a right to request a copy of the Personal Information that we have collected and maintained in the period that is 12 months prior to the request date.
Right to Know What Personal Information is Being Sold or Shared. You have the right to request the categories of Personal Information that a business sells or shares with third parties. Because Prepse does not sell or share your Personal Information (including Audio Visual Information or transcripts) with third parties, this right is not applicable.
Right to Opt Out of Sale and Sharing. You have the right to direct a business that sells or shares personal information to not sell or share your personal information. Because Prepse does not sell or share your Personal Information (including for cross-context behavioral advertising), there is no need to opt out.
Right to Limit Use and Disclosure of Sensitive Personal Information. You have the right to request that we limit the use of Sensitive Personal Information. We do not collect biometric information for the purpose of identifying a person.

Nevada residents have the right to opt out of the sale of certain Personal Information to third parties who intend to license or sell that Personal Information. However, because Prepse does not sell your Personal Information, this right to opt out does not apply.

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of Personal Information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared Personal Information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are a California resident and provide us with your Personal Information, you may exercise the above rights by visiting our Your Privacy Choices webpage, by email at help@prepse.com, or at the mailing address below.

Only you or a person registered with the CA Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to your Personal Information. We cannot respond to your request if we are unable to verify your identity or authority. If you email us, your verifiable request must include the reference "Request for California/Nevada Privacy Information" in the subject line and the body of the message must:

Provide sufficient information that allows us to reasonably verify that you are the person whose Personal Information we have collected.
Describe your request with sufficient detail.
Include an email address or mailing address, as applicable, for us to send our response.

We strive to respond to verifiable consumer requests within 30 days. If we require an extension (up to an additional 60 days) we will inform you of this extension and the reason in writing. Personal Information disclosure requests will only include data collected within the 12 month period preceding the receipt of the verified request. We do not charge a fee to process requests to exercise your rights unless the requests are found to be excessive, repetitive, or unfounded.

Contact us

For more information about our privacy practices, or if you have questions or comments about this policy, you may email us at help@prepse.com.